SMS Terms of Service

Williamstown Theatre Festival

1. Williamstown Theatre Festival (the “Company”) may send SMS messages to communicate with you about your ticket orders or donations, pre- and post-show experience, to solicit donations, to cultivate and steward donor relationships, for impact reporting, or for marketing or promotional purposes.

2. You may opt-out of SMS messaging at any time by replying to any message with “STOP”. When you opt-out of marketing communications, you may continue to receive service-related, non-marketing messages from Williamstown Theatre Festival. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed from marketing communications. You may also opt-out of service-related, non-marketing text messages in a similar fashion, by responding “STOP” to any such communication. If you want to join again, just sign up as you did the first time or reply START and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly by calling 413.458.3253 or emailing tickets@wtfestival.org.

4. Carriers are not liable for delayed or undelivered messages.

5. The Company uses SMS messaging to communicate with you about upcoming shows and events, your ticket orders or donations, pre- and post-show experience, to solicit donations, to cultivate and steward donor relationships, for impact reporting, for marketing or promotional purposes, and for other permitted purposes. Normal messaging rates apply and the frequency of messages varies. Mobile Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

If you have any questions about your SMS messaging plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our privacy policy.